General Questions
What is Eternal Adventures?
Eternal Adventures is a premier tour company offering unique experiences such as mountain treks, wildlife safaris, and cultural tours across various destinations in Africa.
What types of tours do you offer?
We specialize in hiking adventures, wildlife safaris, cultural excursions, and day trips. Popular destinations include Mount Kilimanjaro, Mount Meru, Serengeti, and Zanzibar.
Booking Questions
How do I book a tour?
You can book a tour through our website by selecting your desired package and completing the booking form. You can also contact us directly via email or phone for assistance.
What payment methods do you accept?
We accept payments via PayPal, credit/debit cards, and bank transfers. For group bookings, flexible payment options may be available.
Is there a cancellation policy?
Yes, we have a cancellation policy. Depending on the time of cancellation, a partial refund may be available. Please review our Terms and Conditions for detailed information.
Kilimanjaro Hiking Questions
What is the best time to climb Mount Kilimanjaro?
The best time to climb is during the dry seasons: January to mid-March and June to October. These periods offer stable weather and clear views.
Do I need prior hiking experience?
While prior hiking experience is helpful, it is not mandatory. Kilimanjaro requires physical fitness and mental preparation. Our team will guide you every step of the way.
What gear is required for the hike?
We provide a detailed packing list, including essential items such as hiking boots, layered clothing, trekking poles, and sleeping bags. Some equipment can be rented locally.
How long does the climb take?
Climbing Mount Kilimanjaro typically takes 5 to 9 days, depending on the route and your acclimatization needs.
Safari Questions
What wildlife can I expect to see on safari?
On safari, you can expect to see the "Big Five" (lion, leopard, elephant, rhino, and buffalo) as well as giraffes, zebras, cheetahs, and a variety of birds.
Are safaris family-friendly?
Yes, we offer family-friendly safari options, including child-safe accommodations and shorter, more accessible itineraries suitable for all ages.
What should I bring on a safari?
Essential items include lightweight clothing, binoculars, a camera, sunscreen, insect repellent, and a reusable water bottle.
Still Have Questions?
If you couldn't find the answer to your question, feel free to reach out to us.
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